Monday, 12 February 2018

An Overview of Microsoft Dynamics CRM & ERP Software Package



Microsoft Dynamics or MS Dynamics is basically a series of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software applications, that constitute a vital part of Microsoft Business Solutions. Microsoft Dynamics ERP software facilitates bringing all your business processes together for easier collaboration, swift decision making, and enhanced overall productivity for the whole team. An integrated ERP software assists you with supply chain management, financial management, human resource management, customer relationship management, and other important aspects of a business. Microsoft Dynamics CRM focuses primarily on sales, marketing, and service sectors. It is a server-client application akin to MS Sharepoint that delivers extended functionality.


There are several similarities between Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) in the way that both are used to improve the overall profitability of a business. Both ERP and CRM overlap in some areas while they could be integrated into others. MS ERP includes several enterprise resource planning products appropriate for different industries. Some such products are Microsoft Dynamics 365, Microsoft Dynamics NAV, and Microsoft Dynamics AX 7, among others. The MS CRM package includes several versions; there is workgroup edition, enterprise edition, professional edition, and service provider edition.

Today, there is a great demand for Microsoft Dynamics Online Training and Microsoft Dynamics Online Courses in the market owing to the career benefits that these certifications offer. Many young aspirants as well as working professionals are enrolling in these courses. The online training mode also provides great flexibility as in this mode a learner can determine his own time, place, and pace of study and he/she is not bound to a rigid schedule.

Multisoft Virtual Academy (MVA) is an established online training organization that offers industry-approved professional courses for students and professionals that help them grow in their career. You may get detailed information about the Microsoft Dynamics Certifications offered by MVA, by visiting: www.multisoftvirtualacademy.com/microsoft-dynamics.

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